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  1. KLM to Introduce In-Flight Matchmaker Service ‘Meet & Seat’
  2. KLM to use Facebook to let passengers choose their seat-mates on board flights

Say a business traveler wants to sit next to another business traveler to be near a likeminded flier, but the seat assignment turns into an unwanted sales pitch. Or, say a lone college boy chooses to sit next to a lone college girl and the in-flight date goes terribly wrong.

KLM to Introduce In-Flight Matchmaker Service ‘Meet & Seat’

According to a poll of 1, travelers earlier this year by a flight comparison Web site, 45 percent of passengers admitted to flirting during a flight. A third of respondents said that the encounter on board led to a rendezvous on land, with 8 percent reporting that it led to a relationship.

Is adding social media into seating assignments a good idea or a recipe for a one-flight stand? Either way, it remains to be seen how many people take the plunge and try it out.

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KLM is well-known for its provocative social media campaigns, but it's not the first to harness social media. The launch of this new service immediately raised the attention of the international press.


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In total the campaign reached over 50 publications with this new service from KLM. Based on the first communications the services got k unique visitors on the campaign website and about people signed up for the service. This resulted in over sign-ups for the actual service. There was a healthy balance between locals and travellers.

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An important part of the campaign was focussed at getting locals to sign up. Share this article Share.

KLM to use Facebook to let passengers choose their seat-mates on board flights

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